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Lottery Funded

Join Our Team: System Broker

Apr 11, 2017

We are recruiting for the following key position: System Broker, Salary £25,538.06 p.a

VOICES is a partnership of voluntary, statutory, and private sector organisations that works to create cultural and systems change in the way that services are delivered for people experiencing a combination of homelessness, addiction, mental ill health and offending. People with multiple needs often encounter difficulties in accessing support and often experience exclusion from services. VOICES supports its partners and relevant agencies in their efforts to engage people with multiple needs and to articulate an authentic and legitimate ‘community voice’ for people with a lived experience of those needs.

System Broker:

Working as part of a vibrant and supportive team you will provide specialist advice, support and coaching to a team of Service Co-ordinators that are helping people with multiple needs to access the services they need. Working with Service Coordinators, you will highlight and address potential ‘blockages’ in systems through appropriate escalation. You will contribute to the development of good practice and positive systems change; e.g. deliver reflective casework supervision sessions and implement Communities of Practice. You will report on system blockages and identify then recommend potential solutions through the partnership.

Closing date for the post is Monday 1st May 2017, at 5pm.

Interview date (if shortlisted) for the System Broker post is: Thursday 11th May 2017

NB: If shortlisted you will be required to do a presentation prior to a panel interview

You can find out more about our work by reading our publications via

This post is funded by the National Lottery through the Big Lottery Fund until 2022.

To apply please click here and download an application form.

For an informal discussion, call the Service Manager, Bruno Ornelas, on 01782 450760

Additional information can be found on:

Web: Facebook:

Twitter: @voicesofstoke 

Brighter Futures is an equal opportunities employer. We welcome applications from people with a lived experience of multiple needs.