01782 450760

Tags: RIPfA

Sharing is caring: RIPfA event

VOICES RIPfA event
By Bruno Ornelas, Head of Service and Safeguarding, VOICES   A key lesson to emerge from VOICES early work, centered on the importance of communicating with adult social care in their own language. We recognised that our referrals to adult social care often provided a narrative account of our customers’ circumstances, which were rarely acted upon by social workers. What worked from a communication perspective, was ensuring that referrals clearly specified how presenting needs mapped onto the ‘eligibility regulations’ contained in the Care Act 2014. As such, VOICES designed the Care Act Multiple Needs Toolkit. This provides a step-by-step guide to working through the Care Act 2014 eligibility regulations.   Many of us will be familiar with Rosetta Stone type technology for learning a new language. Developed almost 30 years ago, Rosetta Stone pioneered the use of interactive software to accelerate language learning and is widely recognized today as the industry leader in providing effective language programs – “Rosetta Stone prepares you for real-world conversations in your new language”.   In that sense, the care act toolkit can function as a communication or a language aid that prepares groups of workers, who may not have worked together before, to communicate and translate needs more clearly and succinctly… Continue Reading

Scroll to Top