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Coproducing learning opportunities with Adult Social Care in Stoke-on-Trent

VOICES care act toolkit

Author: Stephen Willis, Service Coordination Project Officer, VOICES


Download the Care Act Toolkit here


The legacy project team who are responsible for promoting the use of VOICES Multiple Needs Care Act Toolkit have been busy with the development of bespoke workshops with colleagues from Adult Social Care.  We recognised an opportunity for Adult Social Care to join us in this project to communicate the value of the toolkit and to explain to the citywide partnership what happens following a referral to Adult Social Care.  Since January 2020 we have attended several online sessions together that have resulted in the co-design of learning content to be shared across the city ahead of a schedule of bespoke workshops to be co-delivered alongside colleagues from Adult Social Care.


The workshops are being aimed primarily at partner organisations who intend to incorporate the use of the toolkit into their daily working lives when working with customers. They will also benefit from regular access to the Project Team post- workshop for guidance and reflection on the Toolkit’s use. It is hoped that the Toolkit will prove to be, not only a useful document when making a Social Care referral but will also serve as a training aid and a practice-based instrument to inform multi-agency working.


We asked our colleagues from Adult Social Care what they thought about coproducing workshops alongside us to improve legal literacy, this is what they said,

“We feel that it is vital for transparency with regard to the referral process into Adult Social Care. It is important that the referral process is clear, easy to follow and accessible to anyone who wishes to refer someone or who wishes to self-refer into our service: The Voices Multiple Needs Care Act Toolkit is a great tool to enable an easy and clear referral process. It is also hoped that the co-delivery of this training will help others to understand the role of Adult Social Care, what support we are able to access and barriers that we face. It is hoped that having a better understanding of each other’s roles will help us to achieve the best outcomes for the adults that we support”. 


(Pages from the toolkit pictured above)

The project team – including our Adult Social Care colleagues – will agree dates of delivery from April 2021 onwards.  Workshops will be delivered through the VOICES Citywide learning programme and bookings will be through Eventbrite.  If you feel that your team / service includes roles in which the Care Act Multiple Needs Toolkit could be integrated as part of your assessment processes, please let us know. You can contact us on 01782 450760 or e mail us at:  [email protected] stating that your message is for the Care Act Project Team.


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