This course was codesigned and created with customers to give their view of compulsive hoarding and how they overcame their issues which led them to hoard.

The aim of the session is for you to identify and respond to hoarding behaviour, ensuring that a multi-agency approach is developed to ensure that each hoarding case can be dealt with in an effective and co-ordinated way. 

By the end of the day’s training you will have: 

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  Described the characteristics of somebody with hoarding compulsion

  
  


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  Identified how to recognise hoarding behaviour

  
  


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  Demonstrated how to successfully use the clutter rating scale

  
  


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  Explored ambivalence, intervention, sustain talk, procrastination and support measures

  
  


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  Recognised the difficulty in discussing hoarding with customers (the elephant in the room)

  
  


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  Discussed fire hazards, fire safety and safe egress

  
  


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  Explored the legal enforcement actions available to you    

  
  

This event is appropriate for anyone who is dealing directly with people in their home; be that home owner, private rented, local authority, social housing or hostels: 

• Social Care


• NHS


• Organisational Leaders


• Housing Officers


• Frontline staff

Arrival / registration:  9.15-9.30am   Lunch is provided