This course was codesigned and created with customers to give their view of compulsive hoarding and how they overcame their issues which led

Objectives: By the end of the session, all learners will have

• Described the characteristics of somebody with hoarding compulsion
• Identified how to recognise hoarding behaviour
• Demonstrated how to successfully use the clutter rating scale
• Explored support measures
• Recognised the difficulty in discussing hoarding with customers (the elephant in the room)
• Discussed fire hazards, fire safety and safe egress
• Explored the enforcement actions available to you.