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Commissioning 2.0: Why our commissioning system must change
Andy Meakin
BA(Hons) MBA, Project Director, VOICES I spent fifteen years of my public sector career…
Dean Spruce
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07 Dec 2020
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0 Comment
News
Staffordshire Police: Anticipating, preventing and responding through workforce development
By
Sharon Sharman
, Learning and Evaluation manager, VOICES Commissioners, providers of services, teams and individual frontline…
Dean Spruce
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01 Dec 2020
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0 Comment
News
A Shock to the System
By
Sharon Sharman
, Learning and Evaluation Manager, VOICES It was a cold Wednesday afternoon back in…
Dean Spruce
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06 Nov 2020
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0 Comment
News
Join our team: Service Co-ordinator (full time post)
This is unique job opportunity to work as part of a vibrant and supportive team.…
Dean Spruce
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30 Oct 2020
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0 Comment
News
Stoke-on-Trent Community of Practice: A Journey of Prison Release
By
Sharon Sharman
, Learning and Evaluation Manager, VOICES On 8th July 2020 @SoTCoP held the first…
Dean Spruce
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17 Jul 2020
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0 Comment
News
‘Positive Partnership Practice in a Pandemic’
By
John Ryan
, WBLL Adviser – VOICES, SNSCAB Introduction Working in partnership with the local Drug and…
Dean Spruce
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17 Jul 2020
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0 Comment
News
Listening and Learning in Lockdown: a learning and evaluation update from VOICES
By
Sharon Sharman
, Learning and Evaluation Manager, VOICES Since 2015 the VOICES citywide learning programme has…
Dean Spruce
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13 Jul 2020
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0 Comment
News
Multiple Exclusion Homelessness – A Safeguarding Toolkit for Practitioners
Working in collaboration with
Keele University, Kings College London
and
CASCAIDr
the
VOICES
team have…
Dean Spruce
|
01 Jun 2020
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0 Comment
News
Coronavirus and its impact on benefits for people experiencing multiple disadvantages
By
Julie Holdcroft
, Welfare Benefits Caseworker, Citizens Advice Staffordshire North & Stoke on Trent The DWP…
Dean Spruce
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12 May 2020
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0 Comment
News
Coronavirus (COVID-19) and changes to the Care Act 2014 – A briefing for homelessness providers and practitioners
By
Bruno Ornelas
,
Fiona Bateman
and
Michelle Cornes
Introduction This briefing highlights the changes to Care Act…
Dean Spruce
|
23 Apr 2020
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0 Comment
News
Universal Credit, Specified Accommodation: Payments from Universal Credit and/or Third Party Deductions for ineligible service charge arrears
By
Citizens Advice Staffordshire North & Stoke on Trent
The Issue Ineligible service charges are those not…
Dean Spruce
|
09 Apr 2020
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0 Comment
News
In Plain Sight: Review and Photo Gallery
Back in February VOICES commissioned local arts-based companies, B Arts and Rideout, to coproduce a…
Dean Spruce
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09 Apr 2020
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0 Comment
News
COVID-19: Ending the Interim Accommodation Duty and Mental Capacity
Co-written by
Bruno Ornelas
(Head of Service and Safeguarding, VOICES)
Fiona Bateman
(Chair, CASCAIDr) Does a Local Authority…
Dean Spruce
|
07 Apr 2020
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0 Comment
News
Homeless Health Service: Timetable
By
Dean Spruce
, Communication & Media Manager, VOICES Brighter Futures’, North Staffordshire GP Federation and Stoke-on-Trent…
Dean Spruce
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09 Mar 2020
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0 Comment
News
‘A Cuckoo in the Nest’: An introduction to Cuckooing
By
Geoff Davies
, Specialist Housing Advisor, Stoke North and Staffordshire Citizens Advice Bureau
Introduction
More and more…
Dean Spruce
|
09 Mar 2020
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0 Comment
News
Working with Complexity: Social Care and Housing
By
Tom Pollard
, Camden and Islington NHS Foundation Trust As a newly qualified Social Worker supporting…
Dean Spruce
|
09 Mar 2020
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0 Comment
News
Unwise choices or uninformed decisions regarding housing options? The duty to make enquires and the implied duty to support decision making before reaching conclusions
By
Bruno Ornelas
, Head of Service, VOICES
Belinda Schweh
, Chief Executive, CASCAIDr and
Geoff Davies
, Specialist Housing…
Dean Spruce
|
27 Jan 2020
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0 Comment
News
In Plain Sight – The lives and hopes of invisible people
An interactive journey with storytelling buskers, following the lives of Tash and Steve; two individuals…
Dean Spruce
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23 Jan 2020
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0 Comment
News
#seethefullpicture – Improving Access to Mental Health Services for People Facing Addiction
20th January to 16th February 2020
A campaign launched by the Fulfilling Lives Programme.
Introducing the second…
Dean Spruce
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22 Jan 2020
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0 Comment
News
Communities of Practice: Update
By
Steve Freeman
, Solution Focused Practitioner The current round of @SoTCoPs began in September with a…
Dean Spruce
|
12 Dec 2019
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0 Comment
News
EU Citizens and the right to UK benefits: Part 1: The EU Settlement Scheme
By
Karen Dunn
, Specialist Welfare Benefits Team, Citizens Advice Staffordshire North and Stoke on Trent This…
Dean Spruce
|
12 Dec 2019
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0 Comment
News
A Persistent and Unequivocal Refusal? The Ending of Interim Accommodation
The duty to provide interim accommodation
The provision of interim accommodation has always been an area…
Dean Spruce
|
11 Dec 2019
|
0 Comment
News
Opening the too Difficult Box: Strengthening Adult Safeguarding Responses to Homelessness and Self-neglect
By
Bruno Ornelas
, Head of Service, VOICES Over the next three years (2019-2022) we will take…
Dean Spruce
|
14 Nov 2019
|
0 Comment
News
Stoke-on-Trent Communities of Practice: New Season
By
Lee Dale
, Community Development Coordinator, VOICES After a momentary pause and much reflection, we are…
Dean Spruce
|
18 Oct 2019
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0 Comment
News
25 years of The National Lottery
Since The National Lottery’s first draw took place on 19 November 1994, more than £40…
Dean Spruce
|
14 Oct 2019
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0 Comment
News
Safeguarding, homelessness and rough sleeping
By
Bruno Ornelas
, Head of Service, VOICES Adult safeguarding has seen a considerable shift in how…
Dean Spruce
|
14 Oct 2019
|
0 Comment
News
Emerald Publishing Literati Award for Excellence
Two members of the VOICES team have been awarded the ‘Emerald Literati Award’ for their…
Dean Spruce
|
29 Aug 2019
|
0 Comment
News
Alternatives for Universal Credit claimants with limited access to bank accounts
By
Lisa Kearns
, Welfare Benefits Caseworker, Citizens Advice Staffordshire North and Stoke-on-Trent What is the problem? Currently…
Dean Spruce
|
27 Aug 2019
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0 Comment
News
Get Talking Hardship
By
Andy Meakin
, Director, VOICES This may be an apocryphal story, I can’t remember where I…
Dean Spruce
|
18 Jul 2019
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0 Comment
News
Universal Credit: Complex Needs Alerts
By
Karen Dunn
, Specialist Welfare Benefits Team, Citizens Advice Staffordshire North and Stoke on Trent Navigating…
Dean Spruce
|
10 Jun 2019
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0 Comment
News
‘Fees Fees, tell me more’ – New Tenant Fees Act
By
Geoff Davies
, Housing Advice Specialist, Citizens Advice Staffordshire North and Stoke on Trent The new…
Dean Spruce
|
10 Jun 2019
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0 Comment
News
Homes (Fitness for Human Habitation) Act 2018
By
Geoff Davies
, Specialist Housing Advisor, SNSCAB Introduction Last month saw the introduction of the Homes (Fitness…
Dean Spruce
|
30 Apr 2019
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0 Comment
News
Association of Charitable Foundations event
By
Andy Meakin
, Director, VOICES We were delighted to welcome colleagues from the Association of Charitable…
Dean Spruce
|
05 Apr 2019
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0 Comment
News
Sharing is caring: RIPfA event
By
Bruno Ornelas
, Head of Service and Safeguarding, VOICES A key lesson to emerge from VOICES…
Dean Spruce
|
03 Apr 2019
|
0 Comment
News
Listening and Learning with the NHS
By
Samantha Fairbanks
, Learning and Evaluation, VOICES Special thanks to
Lee Dale
, Expert Citizens VOICES and Expert…
Dean Spruce
|
03 Apr 2019
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0 Comment
News
New: Wellbeing Academy
By
Saul Turner
, Community Development coordinator, VOICES A new venture called the Wellbeing Academy has recently…
Dean Spruce
|
04 Mar 2019
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0 Comment
News
learning Programme: Safeguarding from abuse and neglect
By
Helen Jones
, Adult Protection Team, Stoke-on-Trent City Council On Wednesday 13th February 2019 The Staffordshire…
Dean Spruce
|
04 Mar 2019
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0 Comment
News
Hanley week of action
By
Steve Willis
, Service Coordinator, VOICES During December PC James Howard of Hanley Police led plans…
Dean Spruce
|
04 Feb 2019
|
0 Comment
News
Learning Programme Update
By
Sharon Sharman
, Learning & Evaluation Manager, VOICES The VOICES citywide partnership learning programme continues to…
Dean Spruce
|
01 Feb 2019
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0 Comment
News
Employment Opportunity: Community Development Coordinator
Job Title:
Community Development Coordinator (VOICES)
Contract:
Permanent post
Salary:
£19,780.92
Hours:
37 hours per week, Monday –…
Dean Spruce
|
09 Jan 2019
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0 Comment
News
A Model of Specialist Welfare Advice and Advocacy at VOICES
VOICES Stoke-on-Trent seeks to empower people with multiple needs such as mental ill-health, substance misuse…
Dean Spruce
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02 Nov 2018
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0 Comment
News
Small change to system change in Stoke-on-Trent
Lee Dale
– Expert Citizens C.I.C.
Mandy Jago
– Volunteer VOICES and Expert Citizens C.I.C. Board…
Dean Spruce
|
02 Nov 2018
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0 Comment
News
Hard Edges 2018 – Stoke-on-Trent
In 2015 Lankelly Chase published the Hard Edges report to explore the prevalence, nature, geographical…
Dean Spruce
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31 Aug 2018
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0 Comment
News
Access to Primary Care Services for Patients with “No Fixed Abode” – A follow-up to the Gatekeepers Report
Over the past 18 Months our partners at Expert Citizens have been host to 2…
Dean Spruce
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31 Aug 2018
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0 Comment
News
City Centre Life Project – A new initiative to support people in the city centre
By
Steve Barkess
, Community Development Coordinator, VOICES &
Lisa Tomkinson
, My Community Matters A new project…
Dean Spruce
|
31 Aug 2018
|
0 Comment
News
Services for people experiencing homelessness in Stoke-on-Trent
By
Dean Spruce
, Communication and Media Coordinator, VOICES Back in 2008, following the tragic death of…
Dean Spruce
|
31 Jul 2018
|
0 Comment
News
Co-Creation – So much more than consultation
Dr John Wheeler
, Associate Dean in the School of Law, Policing and Forensics at Staffordshire…
Dean Spruce
|
27 Jul 2018
|
0 Comment
News
Novel Psychoactive Substances: practice implications and solutions
By
Andy Meakin
, Director, VOICES
A multi-disciplinary community of practice
VOICES is hosting a Community of Practice…
Dean Spruce
|
05 Jul 2018
|
0 Comment
News
Evaluation update
By
Becky Rice
, Local Evaluator In the coming week’s two outputs from the local evaluation will…
Dean Spruce
|
03 Jul 2018
|
0 Comment
News
Transatlantic Practice Exchange 2018
We would like to give our congratulations to our very own Steven Barkess, who has…
Dean Spruce
|
24 Apr 2018
|
0 Comment
News
Ensuring our customers achieve their financial entitlement with a SAWBA
By
Karen Dunn
, Specialist Benefits Advisor, Citizens Advice Staffordshire North and Stoke on Trent At VOICES…
Dean Spruce
|
26 Mar 2018
|
0 Comment
News
Stoke-on-Trent CoP – Past, Present and exciting future
by
Steve Freeman
, Chair, Stoke-on-Trent Community of Practice Communities of Practice (CoPs) generally and Stoke-on-Trent Community…
Dean Spruce
|
22 Feb 2018
|
0 Comment
News
Housing First for Stoke-on-Trent
By Andy Meakin
VOICES Director
VOICES has been implementing an approach to finding accommodation for some homeless…
Dean Spruce
|
26 Jan 2018
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0 Comment
News
Community Development Update
By Ben Wilson
A warm welcome to Helen Bailey
Joining the VOICES team is community development…
Dean Spruce
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26 Jan 2018
|
0 Comment
News
Peer Mentoring Training
Sharon Sharman
, Learning and Evaluation Manager – VOICES, and
Penny Vincent
, Senior Lecturer Community Engagement and Community…
Dean Spruce
|
01 Dec 2017
|
0 Comment
News
Take home Naloxone kits are saving lives
Author:
Dean Spruce
, Comms & Media, VOICES Naloxone Training Last week the VOICES team received vital training…
Dean Spruce
|
25 Oct 2017
|
0 Comment
News
New Psychoactive Substances – N.P.S. – Real Experience’s
Author:
Sharon Sharman
, Learning & Evaluation Manager, VOICES Expert Citizens, VOICES and RE SOLV have co…
Dean Spruce
|
25 Oct 2017
|
0 Comment
News
Homeless people have the right to register with a G.P
Author:
Andy Meakin
, Director, VOICES Expert Citizens, Healthwatch Stoke-on-Trent, and VOICES have launched a card designed…
Dean Spruce
|
25 Oct 2017
|
0 Comment
News
All together now
Author:
Andy Meakin
, Director, VOICES I read an exciting document about commissioning today. You’re thinking ‘yeah,…
Dean Spruce
|
25 Oct 2017
|
0 Comment
News
Epilicia: How Epilepsy gave me a new nickname
Author:
Alicia Simmons
, Service Coordinator, VOICES March the 26th was Epilepsy Awareness Day. Service Coordinator Alicia…
Dean Spruce
|
22 Sep 2017
|
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