01782 450760

Tags: care act toolkit

The Care Act: a toolkit for advocacy

VOICES care act blog
By Bruno Ornelas, Service Manager, VOICES and Dr Michelle Cornes, Senior Research fellow, Kings College London How we developed a toolkit to bridge the gap between individuals and the social care system. The aim of the Care Act 2014 is to ‘make the law fair and consistent’ and to remove ‘anomalies, which treat particular groups of people differently’ regardless of the provision they need or when they need it (DH 2013). The Care Act 2014 was introduced in England on 1st April 2015. It rescinds former legislation, including the NHS and Community Act 1990, with the aim of creating a single consistent route to establishing entitlement to publically funded care and support. This may mean that people who were frequently passed over by adult social care on the grounds that they did not come within a certain user group defined in legislation, such as homeless people, will no longer be excluded (Mandelstam 2013). For the VOICES coordination team, issues quickly came to light in relation to access to adult social care. Coordinators found it difficult to negotiate the initial customer services screening processes and to secure an assessment for their customers. A key lesson to emerge from VOICES early work, centred on the importance… Continue Reading

Scroll to Top