Please don’t call us ‘difficult to engage’
By Sharon Sharman, Learning and Evaluation Manager, VOICES
Last year VOICES, along with Expert Citizens C.I.C. were approached by the Staffordshire and Stoke-on-Trent Adult Safeguarding Partnership Board (SSASPB) to support with the delivery of learning events planned over several months across Staffordshire. This was following a case review; professionals were seeking a deeper understanding of why some people experiencing multiple needs had difficulties in engaging / re-engaging with services that could support them through recovery and to live more fulfilled lives. We agreed to participate and have since delivered a series of seven bespoke workshops throughout the region.
Within the workshops we were able to share insight from experiences and findings from evaluations in relation to fair and equal access; attendees could better understand systemic barriers to engagement, motivation and recovery.
Content of workshops included:
Barriers and challenges with GP registration (Click here to read ‘Access to Primary Care Services for people with “No Fixed Abode”‘)
People experiencing homelessness unable to access Social Care assessments
Unable to open bank account for benefit payments
Inability to attend support and medical appointments
No communication (medical and other)- postal appointments
Dual diagnosis – mental health services / drug and alcohol support services
Housing issues – past… Continue Reading