This is unique job opportunity to work as part of a vibrant and supportive team. VOICES are now recruiting for a Service Coordinator. This is an excellent opportunity to add to your existing skillset and to be part of a unique programme with a national profile. You will work with a small caseload and have the opportunity to take part in a comprehensive learning programme and work alongside people with lived experience of multiple needs. For an informal chat about the role please give us a ring on 01782 450 760 and ask to speak to the Head of Service Delivery, Bruno Ornelas.   Job Title:  Service Coordinator Salary: £21,819.02 Hours: 37 hours per week, Monday – Sunday, flexible to meet customer needs Job Ref: A543   Closing date:   Monday 30th December 2019 Interview date:  Thursday 9th January 2020   Click here for full person spec Click here to download an application form   These posts are funded by the National Lottery through the Big Lottery Fund until 2022. Brighter Futures is an equal opportunities employer. We welcome applications from people with  lived experience of multiple needs.   … Continue Reading

By Anna Mather, Service Coordinator, VOICES I was recently asked “if I could go back and give myself advice when becoming a service coordinator what would I say to myself?” It’s a very good question, what would I say? Well firstly I would remind myself ‘you are service coordinator and not support worker.’ What’s the difference I hear you ask? Well as a coordinator your role is to coordinate services to provide support for our customers, as opposed to providing support directly, even though as a human being it’s built in me to do my best to support any anyone I work with. However, by doing this, I learnt the hard way that if you ‘support work,’ it is incredibly hard. You have one set of hands, you have the timescale of one role – if you don’t stick to it the customers suffer, and so do you. Secondly, (I want you to work with me on this one) it is ok to say ‘no’. It doesn’t matter if you say no to a customer or another service, in some cases it may even be your own colleague’s, but it is OK. Obviously, I don’t mean saying no just for the sake of it,… Continue Reading