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Multiple Exclusion Homelessness – A Safeguarding Toolkit for Practitioners

VOICES prototype toolkit
Working in collaboration with Keele University, Kings College London and CASCAIDr the VOICES team have recently produced a Safeguarding Toolkit for adults experiencing homelessness and exclusion – It can be used as an aid to fact finding by any practitioner working across homelessness or with adults experiencing other deep forms of exclusion where they have care and support need and are at risk.   The toolkit is not the final version yet, however we’re releasing it as a working prototype for testing.   The Safeguarding toolkit can be viewed and downloaded here. Please feel free to download, print and use the document subject to the disclaimer. All we ask in return is that you send us some constructive feedback to assist us in the final stages of development. Currently, the document is for use as a hard copy annotated by hand. However, our intention is that the final version will be completed by electronic means or on-line.   You can send us your feedback via email to: enquiries@voicesofstoke.org.uk   We are grateful to the many contributors that have already helped us to shape this prototype. Edits have been made as a result of previous feedback but we have not necessarily implemented all the suggestions due to current space or… Continue Reading

The Care Act: a toolkit for advocacy

VOICES care act blog
By Bruno Ornelas, Service Manager, VOICES and Dr Michelle Cornes, Senior Research fellow, Kings College London How we developed a toolkit to bridge the gap between individuals and the social care system. The aim of the Care Act 2014 is to ‘make the law fair and consistent’ and to remove ‘anomalies, which treat particular groups of people differently’ regardless of the provision they need or when they need it (DH 2013). The Care Act 2014 was introduced in England on 1st April 2015. It rescinds former legislation, including the NHS and Community Act 1990, with the aim of creating a single consistent route to establishing entitlement to publically funded care and support. This may mean that people who were frequently passed over by adult social care on the grounds that they did not come within a certain user group defined in legislation, such as homeless people, will no longer be excluded (Mandelstam 2013). For the VOICES coordination team, issues quickly came to light in relation to access to adult social care. Coordinators found it difficult to negotiate the initial customer services screening processes and to secure an assessment for their customers. A key lesson to emerge from VOICES early work, centred on the importance… Continue Reading

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